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		<title>UNDERSTANDING AND RECONCILING JOB COST</title>
		<link>https://dmillerassociates.com/2023/09/18/understanding-and-reconciling-job-cost/</link>
		
		<dc:creator><![CDATA[David Miller]]></dc:creator>
		<pubDate>Mon, 18 Sep 2023 17:20:37 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">https://dmillerassociates.com/?p=822</guid>

					<description><![CDATA[<p>The post <a href="https://dmillerassociates.com/2023/09/18/understanding-and-reconciling-job-cost/">UNDERSTANDING AND RECONCILING JOB COST</a> appeared first on <a href="https://dmillerassociates.com">D Miller Associates</a>.</p>
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				<div class="et_pb_text_inner"><p>Or, “Are You Really Making Money, and If So, How Much?”</p>
<p></p>
<p>The Construction Industry has historically operated at one of the lowest profit margins in American Business.  Because of these low profit margins, it’s critical that a contractor be able to adequately track, monitor and control his job costs.  Even a few percentage points of the total job budget can make the difference between a successful or a losing bid, and a well-managed or a failing company.</p>
<p></p>
<p>It’s important that the accumulation of actual job costs correlates with the method used to produce the total job cost estimate. This enables you to accurately measure profitability as the job progresses, as well as adjust for overruns and unforeseen circumstances while there is still a chance of recapturing some or part of a loss. In addition, many contractors use accumulated job costs to determine the amount to bill for work completed&#8211;if costs are understated or not kept up to date, billings and cash flow may be negatively affected. Your accountant will rely on your job cost reporting in determining your tax liability, just as your banker or bonding agent will compare your financial performance to industry benchmarks.  If you’re not properly classifying direct and indirect job costs, or if you’re unable to reconcile your job costs, you may end up overpaying your taxes, under- or over-bidding future work, or drawing unwarranted attention from the IRS or other financial institutions.</p>
<p></p>
<p>Finally, when it comes time to justify your costs (e.g, to support costs included in draws, time and materials or cost-plus contracts, or change orders/claims), it is critical that your method of cost accumulation be the same as that used to estimate and price the work.  Otherwise, it may be impossible to collect for all costs incurred.</p>
<p></p>
<p>There are a number of methods contractors use to accumulate their job costs—smaller contractors may type descriptions and amounts into Excel spreadsheets, while relying on programs like Quicken, QuickBooks or Peachtree to keep track of their bills and their checkbook.   However, it’s easy to outgrow these methods, and to lose control of the timeliness and accuracy of your information.  It’s at that point that contractors will either adapt the job/project and item/classification features in a generic program to their business, or move to an integrated construction accounting and job cost system, where functions like accounting, document management, estimating, project management, subcontract control, etc., can all work together.</p>
<p></p>
<p>Regardless of whether you use spreadsheets, generic software or a construction package to manage your business, you still need to ensure that the numbers your computer provides you are good ones.  This means that what we refer to as your subsidiary ledgers (accounts payable, job cost and accounts receivable are the three most important subsidiary ledgers) have to balance, or “tie,” to a General Ledger.  This holds true whether all of your ledgers are in a single integrated package, or if, for example, your Job Cost ledger os in Excel spreadsheets, your Accounts Payable ledger is in QuickBooks Pro, and your General Ledger is maintained by your accountant.</p>
<p></p>
<p> What does that mean?  Let’s take your Accounts Payable ledger as a simple example.   You print an Accounts Payable report called “Open Payables by Job,” which lists the invoices you need to pay on each of your jobs as of a specified point in time (as well as retention payable, if your company uses retention).  There will be a total for each job, a total for the “non-job” (e.g., overhead) invoices, and then a “Grand Total” for the report.   You then compare this report to two other ledgers:  the Job Cost Ledger and the General Ledger.  The total for each job on your “Open Payables by Job” report should equal the “Amount Owed” value for each job in your Job Cost Ledger, and the Grand Total for the report should equal the number in your General Ledger Accounts Payable account(s).</p>
<p></p>
<p>Reconciling the Job Cost Ledger is less simple.  You may have a single account in your General Ledger called “Work in Progress,” or you may have accounts for Labor, Material, Subcontract, Equipment, Payroll Burden, and Other.  At any point in time you specify, if you print a Job Cost Ledger, the “Grand Total” for all your jobs should equal the “Work in Progress” value in your General Ledger.  If you have several work in progress accounts, the totals by “Cost Type” (Labor, Material, etc.) in your Job Ledger should tie to the values of the corresponding General Ledger accounts.</p>
<p></p>
<p>There are other issues which can further complicate the Job Cost reconciliation process:  if your company reports on a “percent complete” basis, there are values inside your General Ledger for “overbillings” and “underbillings” (deferred costs), which have to be tied to Job Cost.  If some or all of your labor is self-performed, it’s important that labor burden (Payroll Taxes, Workers’ Compensation, Liability, etc.) be properly posted to the Job Cost Ledger.  However, if your Payroll system (or Payroll Ledger) doesn’t provide a method to allocate the job-related labor burden to the “cost of construction” section of the General Ledger instead of the overhead section, your reporting will be inaccurate.</p>
<p></p>
<p>The goals of your Job Cost Ledger are to ensure that actual costs and estimated costs can be properly compared; to ensure that you bill for and collect on your costs, overhead and profit; and to allow you to compare your operating margins and overhead percentages with others in your industry segment.   Reconciling your Job Costs ensures that numbers in your Job Cost Ledger are timely and accurate.  Keep in mind that most integrated construction systems were designed with these goals in mind, so that you’ll get maximum accuracy reporting capabilities from your system, with minimal effort.</p>
<p></p>
<p>(Want to learn more about integrated construction software, and how D. Miller Associates can make it work for you?  Call 800-895-1698 for more information today, or email <a href="mailto:info@dmillerassociates.com">info@dmillerassociates.com</a>.)<em><br /></em></p>
<p></p>
<p>Many smaller contractors, Fourth, contractors’ financial statements are subject to significant scrutiny by outside users, such as sureties and bankers, who often compare financial performance with industry benchmarks.  If, for example, the contractor is including direct and/or indirect job costs in overhead rather than charging them to jobs, the contractor’s overhead will appear excessive.</p>
<p></p>
<p>Thus, how and what costs are included in the job cost and job estimate affect not only the amount of revenue recognition, but also cash flow (due to underbilling for work completed) and profitability (due to the inability to include all cost incurred in the performance of the work).</p>
<p></p>
<p></p>
<h2 class="wp-block-heading">What Is Job Cost?</h2>
<p></p>
<p>by Keith R. Fetridge</p>
<p></p>
<p>After 20 years of working with hundreds of different contractors, the one question I always hear is: “What should be charged to job cost?  My controller tells me we should include X, Y, and Z in our job cost, but my project manager says that his former employer charged X, Y, Z, and the kitchen sink too. Who’s right?”</p>
<p></p>
<p>As you may have already surmised, there is no simple answer that will fit every contractor’s situation. The definitions and terminology vary within industry publications, and the application of what guidance does exist varies significantly between both CPAs and construction companies.</p>
<p></p>
<p>What does the applicable accounting literature say?  The most current guidance comes from the AICPA’s Statement of Position (SOP) 81-1 “Accounting for Performance of Construction-Type and Certain Production-Type Contracts.”</p>
<p></p>
<p>SOP 81-1 states that “contract costs should be accumulated in the same manner as inventory and charged to operations in the same period in which the associated contract revenue is recognized.” Contract costs include all direct labor, subcontract, and material costs, in addition to indirect costs that are identifiable and allocable to the construction contract. What SOP 81-1 does not clearly address is the types of costs that are included within indirect costs.</p>
<p></p>
<p></p>
<h2 class="wp-block-heading">It’s Not as Simple as It Sounds</h2>
<p></p>
<p>The difficulty in identifying and charging costs to jobs does not arise from identifying what direct costs should be allocated to job costs. The problems arise when contractors attempt to identify what indirect costs should be charged to a job and how those indirect costs should be allocated between their current jobs.</p>
<p></p>
<p>The issue of indirect costs lies with the term itself and how different people interpret it.  For some, the term indirect cost means any cost not specifically identified to a particular project that must, therefore, be allocated according to a systematic methodology.  To others, indirect costs include only overhead items, such as estimating, purchasing, etc., which are often referred to as job overhead.</p>
<p></p>
<p>For this discussion, I will use the second definition, which includes costs such as labor burden and equipment as direct costs and classifies costs such as general conditions, field overhead, and/or job overhead as indirect costs.</p>
<p></p>
<p>Why is it so important to know what costs belong to each job?  The first and most important reason is that contract revenues earned for financial reporting purposes are generally computed based on the amount of contract costs incurred. That is, most contractors use the cost-to-cost method to determine the percentage of completion on individual jobs. As a result, the accumulation of actual job costs should correlate with the method used to derive the total job cost estimate. This enables the contractor to accurately measure profitability as the job progresses.</p>
<p></p>
<p>Second, many contractors use accumulated cost on jobs as a measure to determine what amount to bill; thus, if costs are understated, billings and cash flow may be negatively affected.</p>
<p></p>
<p>Third, when it comes time to prove a contractor’s cost (for purposes of supporting costs included in time and materials or cost-plus type contracts, or for purposes of documenting change orders or claims), it is critical that the contractor’s system of cost accumulation be the same as that used to estimate and price such work.  Otherwise, it may be impossible to collect for all costs incurred.</p>
<p></p>
<p>Fourth, contractors’ financial statements are subject to significant scrutiny by outside users, such as sureties and bankers, who often compare financial performance with industry benchmarks.  If, for example, the contractor is including direct and/or indirect job costs in overhead rather than charging them to jobs, the contractor’s overhead will appear excessive.</p>
<p></p>
<p>Thus, how and what costs are included in the job cost and job estimate affect not only the amount of revenue recognition, but also cash flow (due to underbilling for work completed) and profitability (due to the inability to include all cost incurred in the performance of the work).</p>
<p></p>
<p></p>
<h2 class="wp-block-heading">Direct Costs</h2>
<p></p>
<p>Direct costs are relatively easy to identify and accumulate for most contractors.  Direct costs can generally be defined as those elements of cost associated with the specific work to be put in place.  The difficult aspect of identifying and allocating direct costs lies with the portion that must be accumulated in pools and allocated to job costs.</p>
<p></p>
<p>Some of the most commonly identifiable direct costs are:</p>
<p></p>
<p></p>
<ul class="wp-block-list">
<li>Actual labor wages and related payroll taxes (FICA/Medicare, FUTA, and SUTA), fringe benefits (pension, health insurance, life and disability), and insurance (workers’ compensation and liability), etc.</li>
<li>Charges, fees, and assessments incurred in the performance of a specific contract, including taxes, freight, storage costs, etc.</li>
<li>Subcontractors’ costs.</li>
<li>Equipment (either owned or rented) used in the performance of the work. This includes both ownership and operating costs, such as depreciation, insurance, storage, taxes, licenses, maintenance, repairs, transportation, fuel, oil, tires, etc.</li>
<li>Other costs – bonds, permits, etc.</li>
</ul>
<p></p>
<p></p>
<h2 class="wp-block-heading">Indirect Costs</h2>
<p></p>
<p>The identification, accumulation, and allocation of indirect costs is by far the most difficult aspect of job costing.  Practice varies greatly between individual contractors depending on the size and type of work being performed.  What determines if a particular cost should be classified as an indirect job cost or as a G&amp;A cost?  To make that determination, ask yourself the following questions:</p>
<p></p>
<p>1)   Does the cost relate to the performance of a particular job in progress?</p>
<p></p>
<p>2)   Does the cost relate directly to the contractor’s construction activities?</p>
<p></p>
<p>If the answer is “yes” to either of the questions, then the costs should generally be included as either direct or indirect job costs. If the costs are time-related, and do not relate to contracting activities, then they should be classified as overhead costs.</p>
<p></p>
<p>The types of costs that are typically included as indirect costs include:</p>
<p></p>
<p></p>
<ul class="wp-block-list">
<li>Project management salaries</li>
<li>Estimating salaries and fringe benefits</li>
<li>Safety salaries and associated costs</li>
<li>Purchasing salaries</li>
<li>Contract administration salaries</li>
<li>Labor burden, including payroll taxes, fringe benefits, and insurance on the above salaries</li>
<li>General condition costs such as field offices, utilities, and security</li>
<li>Small tools, expendable supplies, and tools</li>
<li>Shop drawings and plans</li>
<li>Vehicle and communication costs</li>
<li>Engineering and architectural costs</li>
<li>Insurance – Builders’ Risk, Umbrella policies</li>
<li>Other costs associated with processing paperwork and/or accounting for the project</li>
</ul>
<p></p>
<p>By their very nature, indirect costs require not only that you identify which costs fall into this classification, but also that you allocate these costs to individual contracts.</p>
<p></p>
<p></p>
<h2 class="wp-block-heading">Cost Pools</h2>
<p></p>
<p>Many costs in both the direct and indirect cost categories must be accumulated into separate cost pools and then allocated to the individual projects on some rational basis.  For example, the cost of equipment storage, yard and/or shop facilities, or the cost of operating a separate contract administration or purchasing department cannot be specifically identified or costed to a particular project.  But under our definition, the equipment costs would be classified as direct costs and the project administrative costs as indirect costs.</p>
<p></p>
<p>For these types of costs, the most common procedure used to allocate costs to individual projects is the use of a cost pool.  Typically, contractors will accumulate costs into a number of different cost pools, such as:</p>
<p></p>
<p></p>
<ul class="wp-block-list">
<li>Labor burden</li>
<li>Equipment ownership and operating costs</li>
<li>Shop and yard costs</li>
<li>Vehicle costs</li>
<li>Job management overhead costs</li>
</ul>
<p></p>
<p>The development and use of cost pools requires the contractor to decide the following:</p>
<p></p>
<p>1)   Which costs should be included as a job cost and in which pools should they be included?</p>
<p></p>
<p>2)   How much of the cost should be included in the cost pool?  In some cases, could the cost be allocated between job cost and overhead costs?</p>
<p></p>
<p>3)   What method is most reasonable for allocating the cost to the jobs?</p>
<p></p>
<p>How you allocate indirect costs can vary depending on the type of work and amount of costs incurred.  For example, a general contractor may choose to lump more costs together into one pool because they represent a very small percentage of total cost, while a subcontractor may use two or three separate cost pools for the same types of costs.  What is most important is that the costs be accumulated and allocated to all jobs on a rational, consistent, and systematic basis over all years.</p>
<p></p>
<p>Some of the most common methods for allocating costs to jobs include methods based upon the number of labor or equipment hours incurred or the amount of labor, material, or equipment costs.</p>
<p></p>
<p>Costs accumulated in this pool can relate to both direct and indirect labor costs, but the method of accumulating and allocating the labor burden should be the same for both direct and indirect labor costs.</p>
<p></p>
<p>The sample labor burden calculation was developed using the percentage cost of each labor component to calculate the amount applied to each labor hour incurred.  Another method used to develop and then allocate cost pools involves accumulating all the costs incurred in one reporting period (typically a month or year) and dividing that total cost by the allocating factor.  For example, the total equipment cost pool would be divided by total anticipated equipment usage hours to obtain an hourly rate, which would be used to allocate costs to jobs based on the actual usage of equipment.</p>
<p></p>
<p>Cost pools, by their very nature, involve the use of estimates and, as such, contractors may find that the costs included in these pools are often over/underapplied to jobs.  Depending on the reason for the over/underapplied amount and the amount of over/underapplied cost in relation to the total cost of the contracts, the contractor may decide to reallocate these costs to jobs or recognize the amount as a cost item.</p>
<p></p>
<p></p>
<h2 class="wp-block-heading">Conclusion</h2>
<p></p>
<p>Defining what costs should be included in job cost is a confusing area because contractors define direct and indirect costs differently and also use varying criteria for identifying which costs are considered indirect costs vs. overhead.  The objectives which must be kept in mind when determining your company’s job costing procedures should include the ability to:</p>
<p></p>
<p>1)   Obtain a high degree of comparability between actual costs and estimated costs.</p>
<p></p>
<p>2)   Bill and collect for all your costs.</p>
<p></p>
<p>3)   Compare operating margins and overhead percentages with others in your industry segment.</p>
<p></p>
<p>If you make decisions and set up your job cost accounting system with these considerations in mind, chances are you will have good answers to the question: “What should be charged to job cost?”</p>
<p></p>
<p><em>Keith R. Fetridge, CPA, is a Managing Partner and Director of the Construction Industry Service Group of Aronson, Fetridge &amp; Weigle, in Rockville, Maryland (e-mail: kfetridge@afwcpa.com or phone: 301-231-6203).  Keith has more than 20 years experience in financial management, tax, and business consulting for all types of contractors.</em></p>
<p></p>
<p><em>Keith is a member of the Greater Washington, DC Chapter of CFMA, as well as several other construction-industry associations.  He is a frequent lecturer on many different management, tax, and financial topics.  He is the author of over 100 articles on contractor management and a co-author of R.S. Mean’s Contractors Business Handbook, an editor and author of “The Contractor,” and a contributing editor to Construction Today.</em></p>
<p></p>
<p>Keith earned his BS degree in Accounting from the School of Management of Boston College in 1976 and has been practicing accounting in the Washington, DC area ever since.  He is a licensed CPA in the state of Maryland.</p>
<p></p></div>
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			</div><p>The post <a href="https://dmillerassociates.com/2023/09/18/understanding-and-reconciling-job-cost/">UNDERSTANDING AND RECONCILING JOB COST</a> appeared first on <a href="https://dmillerassociates.com">D Miller Associates</a>.</p>
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		<title>SOFTWARE ACQUISITIONS</title>
		<link>https://dmillerassociates.com/2023/07/31/software-acquisitions/</link>
		
		<dc:creator><![CDATA[David Miller]]></dc:creator>
		<pubDate>Mon, 31 Jul 2023 18:15:12 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">http://dmillerassociates.com/?p=339</guid>

					<description><![CDATA[<p>The post <a href="https://dmillerassociates.com/2023/07/31/software-acquisitions/">SOFTWARE ACQUISITIONS</a> appeared first on <a href="https://dmillerassociates.com">D Miller Associates</a>.</p>
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				<div class="et_pb_text_inner"><p>Over the past decade the business model of software companies providing information systems to construction-related businesses has evolved significantly. Traditionally, implementing a comprehensive software system has been a service-intensive task, requiring significant accounting, technical and management experience on the part of the provider, and a serious commitment of both time and money on the part of the client. Often contractors had a close and long-term business relationship with a local provider of software and various training, support, and IT services. These relationships were critical to the success of the implementation and ongoing support of the software systems.</p>



<p>Now that this market has stabilized, and the technology matured, some software companies have attempted to take over the provision of these services and support, often outsourcing these services to foreign countries. This tactic has met with mixed success, since their employees were seldom equipped with the necessary communications, industry knowledge and technical skills. Recently, flush with cash and short on new customers, software companies decided that the best way to stabilize and increase their market share would be by acquisition. No company has more aggressively pursued this strategy than Viewpoint, a leading construction software vendor in Portland, Oregon.</p>



<p>One of Viewpoint’s early acquisitions was Construction Imaging Systems (CIS), a provider of document management, invoice routing, and other systems to hundreds of construction companies. While at first CIS customers hoped for improvements in software and support from Viewpoint, it wasn’t long before Viewpoint decided to “sunset” this program. Customers were left with the choice of continuing to use an unsupported system with no updates, and purchasing expensive new software from Viewpoint to replace their CIS system. Several other companies acquired by Viewpoint met similar fates.</p>



<p>More recent acquisitions by Viewpoint included Dexter-Chaney and Maxwell Systems, two of Viewpoint’s most significant competitors. Again, customers hoped that Viewpoint would provide additional features and better support for their existing systems, but soon it became clear that this was not their intent at all. Customers using Maxwell&#8217;s American Contractor package were told that their system would no longer be supported, but that they would qualify for &#8220;a special deal&#8221; on a much more expensive system.</p>



<p>Then, customers using Maxwell&#8217;s Management Suite, a comprehensive and high-end system with a large customer base, were told that this product is also going to be discontinued, but that they too would qualify for a &#8220;special deal&#8221; on more expensive software, along with (costly) assistance in the tremendous task of implementing the new system and providing training for dozens of employees who were perfectly content with their existing system.</p>



<p>Now that Viewpoint is part of https://www.trimble.com/ , the long-term future of the Dexter-Chaney software, and Maxwell ProContractor, is unclear. For the time being, however, these programs continue to be supported.</p>



<p>It would not have been that difficult for Viewpoint to continue maintaining their existing systems for years to come, instead of implementing a policy of “forced obsolescence.” Customers could then move to more sophisticated platforms at their own pace; both Sage and Infor (Viewpoint’s biggest competitors) seem to have taken that route. Both Infor and Sage now offer upgrade paths to cloud-based systems, as well as enhancements and support for their existing product lines.</p>



<p>After the Trimble acquisition, most large/mid-sized construction-related businesses will be using software from one of three companies: Trimble (Viewpoint, ProContractor, etc.); Sage (Timberline, MasterBuilder, MAS*90, etc.); or Infor (Starbuilder, TCM, Infor/Construction, etc.). Smaller companies will continue to use Intuit (Quickbooks), or one of the newer general purpose accounting systems. A few outliers, like Bluegrass, Accu-build, Foundation, and others, mostly small, one-product family-owned companies, may find it difficult to compete, and may be hoping to sell their company to one of their much larger competitors.</p>



<p>At D. Miller Associates, we believe that as long as your software system meets your needs, and is built around a technically viable platform like SQL/Server, no one should force you into moving your company to a new software system.</p></div>
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			</div><p>The post <a href="https://dmillerassociates.com/2023/07/31/software-acquisitions/">SOFTWARE ACQUISITIONS</a> appeared first on <a href="https://dmillerassociates.com">D Miller Associates</a>.</p>
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		<title>RANSOMWARE ATTACK!</title>
		<link>https://dmillerassociates.com/2023/06/28/ransomware-attack/</link>
		
		<dc:creator><![CDATA[David Miller]]></dc:creator>
		<pubDate>Wed, 28 Jun 2023 18:00:33 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">http://dmillerassociates.com/?p=336</guid>

					<description><![CDATA[<p>The desktop background on the customer’s computer made me grimace: Scarlet letters on a grey-black screen read “Your files have been encrypted with RSA-2048 and AES-128 ciphers. Restoring your files is only possible with the private key and decrypt program, which is on our secret server.” As the proprietor of a busy computer shop, I [&#8230;]</p>
<p>The post <a href="https://dmillerassociates.com/2023/06/28/ransomware-attack/">RANSOMWARE ATTACK!</a> appeared first on <a href="https://dmillerassociates.com">D Miller Associates</a>.</p>
]]></description>
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<p>The desktop background on the customer’s computer made me grimace: Scarlet letters on a grey-black screen read <em>“Your files have been encrypted with RSA-2048 and AES-128 ciphers. Restoring your files is only possible with the private key and decrypt program, which is on our secret server.”</em></p>



<p>As the proprietor of a busy computer shop, I had seen messages like this several times before. I remembered the “FBI Virus,” which was so smart it accessed the computer’s web cam to display the customer’s picture in the middle of its “Wanted” banner. Then there was the infamous “Cryptolocker,” which had infiltrated a customer’s File Server and encrypted not only the data files on the machine, but also the backups that were stored on an attached external hard drive. Now, I was faced with the “Locky” variant of a “ransomware” virus, and I knew that there would be no recovering the information without paying for the key.</p>



<p>Although I already knew the answer, I asked the question anyway: “Do you have any sort of a backup?” After she answered in the negative, I conveyed the bad news: more than 22,000 files had been reduced to meaningless strings of random characters&#8211;years’ worth of family pictures, homework assignments, resumes, letters, recipes, even a Quicken data file. After we discussed the costs and the processes involved in recovering the information, my customer decided to pay the ransom and asked me to handle the matter for her.</p>



<p>A document on the infected computer gave instructions on how to pay the ransom, and said it would cost two bitcoins for the decryption program. “Bitcoins” are an anonymous payment system known as crypto-currency, and are often used to purchase drugs, pornography and other illegal products. The instructions contained inks to various sites where you can purchase bitcoins, as well as a “bitcoin address” where I could electronically deliver the bitcoins to the hackers.</p>



<p>The first step in purchasing the bitcoins was to set up an account with a bitcoin seller. I chose Coincafe.com, but there were plenty of others to choose from. At first, setting up the account seemed pretty straightforward: name, address, email address, phone number, etc. As I proceeded further though, more was required—I had to scan and upload a clear picture of my drivers’ license, and a copy of a utility bill that matched the address on the drivers’ license. Then, I had to upload a picture of me holding my drivers’ license next to my face; it took several tries before I was able to capture an acceptable picture. Minutes later, I received an email that told me the utility bill I had sent them was too old, so I had to locate, scan and upload a more recent copy.</p>



<p>Finally, about eight hours after I started this process, I received an email that said my account was setup, and that I could now purchase bitcoins and add them to it.<br>Coin Café offered me several ways I could purchase the bitcoins: I could use neither a check nor a credit card; for me the only viable options were to send cash, or via wire transfer. The web site said that the cost of each bitcoin was $481.45, plus a $35.00 transaction fee. I cashed a check for $1,000, and following Coin Café’s instructions I uploaded a picture of the ten $100 bills next to the order form, stuffed the cash into the envelope, and drove up to the UPS Store facility to mail the payment.</p>



<p>The UPS Next-day delivery did not make it to the Coin Café by the requested morning delivery time, nor was it delivered in the afternoon. At that point I was certain that someone had surmised that there was cash in the envelope, and had stolen it. Because FedEx won’t insure a cash delivery, that money would be lost forever.</p>



<p>Fortunately, before lunch time on the following day, I received an email that my payment had been received. Unfortunately, by this time the cost of a bitcoin had risen to almost $525.00, and instead of the two bitcoins I needed there were only 1.9280 bitcoins in my account. Frustrated, but a little more confident about the process, I cashed another check and overnighted the payment via Federal Express this time.</p>



<p>The morning after the cash was received I checked my account; I now owned 2.1270 bitcoins. I returned to the infected computer, ready to pay the ransom and begin decrypting the files. This was the step I dreaded most of all—I knew I had no guarantee that once my bitcoins were delivered the files would be decrypted, nor would there be any way to get my bitcoins back. I was also uncomfortable signing into the website of an obvious criminal, and running a program designed and delivered by the same people who had encrypted the files in the first place.</p>



<p>There were three links in the hackers’ instructions to the decryption website to choose from –but none of them would work! After more research I learned that I’d need to launch the links from Tor, a special internet “browser” designed to protect the anonymity of people surfing the internet&#8211;especially that unsavory netherworld known as “The Dark Web.” After I downloaded and installed Tor, one of the links now worked, and presented me with a message that read “We deliver to you a special software &#8211; Locky Decryptor ™” – with a “Trademark Symbol” at the end of it.</p>



<p>I signed into my Bitcoins account, and pasted the account code into the “Send Payment to” field on the decryption site, and waited. Fifteen minutes later, an email from Coin Café told me my payment had been delivered. Five minutes later, I refreshed my browser on the infected computer, and there was a link to the “Locky Decryptor” program. I downloaded and ran the program, and watched the screen as, one by one, the “Locky Decryptor” software began restoring almost 23,000 files to their original condition. After three days, almost $2,000 and considerable distress, my client had her files back.</p>



<p>There is no security software that can guarantee protection against the Locky or other types of crimeware. This particular customer had become infected by opening a Word document that was attached to an email. The Word document launched a “macro”; the macro then downloaded and ran the software which would encrypt the files both on this computer and on any other computers it could discover on the same network. Not all ransomware is spread via email, however; infected websites can also deliver viruses and crimeware.</p>



<p>Your best protection against ransomware is to keep your firewall and security software turned on and up-to-date, realizing that this step will not provide total immunity. Be judicious about opening any email attachments, no matter what sort of file they appear to be. If you don’t know the sender don’t open the attachment; if you do know the sender, but the attachment appears suspicious, delete the email and let the sender know. Most important, if your files are valuable to you, back them up: an external hard drive works best, but you can also use your Google Drive, ICloud and other web-based storage options to help ensure that, if your computer is infected, all is not lost.</p>
<p>The post <a href="https://dmillerassociates.com/2023/06/28/ransomware-attack/">RANSOMWARE ATTACK!</a> appeared first on <a href="https://dmillerassociates.com">D Miller Associates</a>.</p>
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		<title>DOCUMENT MANAGER VERSION 2.0.3.0 RELEASED IN MAY 2021</title>
		<link>https://dmillerassociates.com/2021/06/18/document-manager-version-2-0-3-0-released-in-may-2021/</link>
		
		<dc:creator><![CDATA[David Miller]]></dc:creator>
		<pubDate>Fri, 18 Jun 2021 17:22:53 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<guid isPermaLink="false">https://dmillerassociates.com/?p=825</guid>

					<description><![CDATA[<p>We are pleased to announce that Document Manager Version 2.0.3.0 has been released for general distribution.&#160; This important update incorporates numerous updates and enhancements, including the ability to “drag and drop” attachments directly into the program.&#160; Any client relying on The Construction Manager for their accounting and job cost needs should be using this important [&#8230;]</p>
<p>The post <a href="https://dmillerassociates.com/2021/06/18/document-manager-version-2-0-3-0-released-in-may-2021/">DOCUMENT MANAGER VERSION 2.0.3.0 RELEASED IN MAY 2021</a> appeared first on <a href="https://dmillerassociates.com">D Miller Associates</a>.</p>
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										<content:encoded><![CDATA[
<p>We are pleased to announce that Document Manager Version 2.0.3.0 has been released for general distribution.&nbsp; This important update incorporates numerous updates and enhancements, including the ability to “drag and drop” attachments directly into the program.&nbsp; Any client relying on The Construction Manager for their accounting and job cost needs should be using this important and easy-to-use addition to the based TCM system.&nbsp; Document Imaging triples processing capacity, increases productivity up to 50 percent, helps with compliance with audits and regulations like Sarbanes-Oxley, and creates immediate access to decision-critical data for Project Managers, Purchasing Agents, and anyone else in your organization involved in cost analysis, management and control.</p>



<p>Version 2.0.3.0 can be installed via the Auto-update feature in Document manager, or by calling our office for assistance at 800-895-1698.</p>
<p>The post <a href="https://dmillerassociates.com/2021/06/18/document-manager-version-2-0-3-0-released-in-may-2021/">DOCUMENT MANAGER VERSION 2.0.3.0 RELEASED IN MAY 2021</a> appeared first on <a href="https://dmillerassociates.com">D Miller Associates</a>.</p>
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